Server's down
Server's down
See title!
- Kilaana
- Administrator, Builder, DM
- Posts: 733
- Joined: Mon Sep 14, 2015 8:26 am
- Location: GMT+8 / EST+12
Re: Server's down
Woke up to find out the server went down. Sorry to those who were expecting otherwise.
It seems to be a problem with the server host. They had a scheduled maintenance some hours ago to replace a failed drive in their systems, but that window has passed. I'm not sure why TER's server is still down, if it is part of the cluster that was affected.
I've submitted a ticket for it, fingers crossed we'll hear back from them soon.
It seems to be a problem with the server host. They had a scheduled maintenance some hours ago to replace a failed drive in their systems, but that window has passed. I'm not sure why TER's server is still down, if it is part of the cluster that was affected.
I've submitted a ticket for it, fingers crossed we'll hear back from them soon.
“Violence is the mark of the amateur.” ― Garrett, Thief: The Dark Project
Kallian | Delorwyn Lle'quellas | Wilhemina Alencar | Zalika Maszim Zartusht
Cedric Lesàre
Kallian | Delorwyn Lle'quellas | Wilhemina Alencar | Zalika Maszim Zartusht
Cedric Lesàre
- Kilaana
- Administrator, Builder, DM
- Posts: 733
- Joined: Mon Sep 14, 2015 8:26 am
- Location: GMT+8 / EST+12
Re: Server's down
Update #1 - From server host: "Unfortunately it appears there was a further problem which caused further degrading of the array on this node. We now need to fully reinstall this node and rebuild the array entirely from a new state."
Update #2 - From server host: "Technicians will be reinstalling the affected box - we expect this process to be complete at 4PM GMT. We sincerely apologize for the inconvenience this may cause. If you are on this box, please contact support after 4PM GMT and we will assist you with re-deploying a new instance and crediting your account. "
Update #2 - From server host: "Technicians will be reinstalling the affected box - we expect this process to be complete at 4PM GMT. We sincerely apologize for the inconvenience this may cause. If you are on this box, please contact support after 4PM GMT and we will assist you with re-deploying a new instance and crediting your account. "
“Violence is the mark of the amateur.” ― Garrett, Thief: The Dark Project
Kallian | Delorwyn Lle'quellas | Wilhemina Alencar | Zalika Maszim Zartusht
Cedric Lesàre
Kallian | Delorwyn Lle'quellas | Wilhemina Alencar | Zalika Maszim Zartusht
Cedric Lesàre
- Khaela Mensha Khaine
- Posts: 85
- Joined: Tue Oct 04, 2016 9:41 pm
Re: Server's down
Thanks for keeping everyone updated and keeping an eye on things, Kilaana.
Re: Server's down
Thank you much kilaana!
- Kilaana
- Administrator, Builder, DM
- Posts: 733
- Joined: Mon Sep 14, 2015 8:26 am
- Location: GMT+8 / EST+12
Re: Server's down
Thank you, Khaine & Poisonous.
Update #3 - From server host @ 2:05pm GMT: "We are currently attempting a final RAID rebuild to recover data which is currently at 5% and has just under 2 hours left to complete."
Update #4 -Ticket submitted @ 4:15pm GMT to re-deploy the server at 'draugr'. Pending response.
Update #3 - From server host @ 2:05pm GMT: "We are currently attempting a final RAID rebuild to recover data which is currently at 5% and has just under 2 hours left to complete."
Update #4 -Ticket submitted @ 4:15pm GMT to re-deploy the server at 'draugr'. Pending response.
“Violence is the mark of the amateur.” ― Garrett, Thief: The Dark Project
Kallian | Delorwyn Lle'quellas | Wilhemina Alencar | Zalika Maszim Zartusht
Cedric Lesàre
Kallian | Delorwyn Lle'quellas | Wilhemina Alencar | Zalika Maszim Zartusht
Cedric Lesàre
- Kilaana
- Administrator, Builder, DM
- Posts: 733
- Joined: Mon Sep 14, 2015 8:26 am
- Location: GMT+8 / EST+12
Re: Server's down
Update #5 - From server host @ 5:16pm GMT: "The rebuild failed again so we are now forced to reinstall the node."
“Violence is the mark of the amateur.” ― Garrett, Thief: The Dark Project
Kallian | Delorwyn Lle'quellas | Wilhemina Alencar | Zalika Maszim Zartusht
Cedric Lesàre
Kallian | Delorwyn Lle'quellas | Wilhemina Alencar | Zalika Maszim Zartusht
Cedric Lesàre
- Kilaana
- Administrator, Builder, DM
- Posts: 733
- Joined: Mon Sep 14, 2015 8:26 am
- Location: GMT+8 / EST+12
Re: Server's down
Update #6 - The reinstall on the array node seems to be complete, but our server needs to be rebuilt which means copying all files and installing NWNX all over again. Our last backup was dated 22 April, so we will restart the server from there.
The entire process is rather tedious and could take anywhere from a couple hours to 24.
The entire process is rather tedious and could take anywhere from a couple hours to 24.
“Violence is the mark of the amateur.” ― Garrett, Thief: The Dark Project
Kallian | Delorwyn Lle'quellas | Wilhemina Alencar | Zalika Maszim Zartusht
Cedric Lesàre
Kallian | Delorwyn Lle'quellas | Wilhemina Alencar | Zalika Maszim Zartusht
Cedric Lesàre
- Copper Dragon
- Posts: 537
- Joined: Tue Dec 01, 2015 12:11 pm
- Location: GMT +1
Re: Server's down
Thank you so much for the updates, and bless you that you are up at this unseemly hour.
The server will be up when it will be; we will wait. If there is something we can do on our end - alas, I'm afraid to think it won't be much - we'll leap at the chance.
~ Copper
The server will be up when it will be; we will wait. If there is something we can do on our end - alas, I'm afraid to think it won't be much - we'll leap at the chance.
~ Copper
Plays:
Artemis D'Assanthe, Dawnmaster
Udhana, the Kinless
Dhovainithil, Silver Elf
Jhasira of the Bai Kabor, Dawnbringer (deceased)
Artemis D'Assanthe, Dawnmaster
Udhana, the Kinless
Dhovainithil, Silver Elf
Jhasira of the Bai Kabor, Dawnbringer (deceased)
Re: Server's down
Bless your heart, Kilaana.
Wynna Blackwing - Scholar of history, ruin delver, intrigue dabbler
Rannie Marrinson - Knight-Errant, Paladin of Sune
Teobald Grzywacz - Outentown peasant, ranger and adventurer
Rannie Marrinson - Knight-Errant, Paladin of Sune
Teobald Grzywacz - Outentown peasant, ranger and adventurer
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